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Mupp3t

Cannot connect

7 posts in this topic

Posted (edited)

  1. An explanation, what have you noticed or what has happened.- When i try to start a battle it gives me a disconnect after some time. 
  2. What did you expect to see/happen - Get into my first battle
  3. How to recreate the situation - Try getting into battle
  4. Details.
    1. Attach all the details, that you find necessary to attach and haven't noticed in previous steps. - Tried booting the game as admin (launcher + 2 .exe}, Tried switching regions, also with rebooting the game., Tried with the windows firewall turned off., Tried manually adding the 2 exes in the firewall.& Reinstalled the game.
    2. If you write about a bug, that is connected with a particular location, then you have to mark the particular place by attaching a screenshot with a map or turning on the coordinates (by pressing F11 multiple times) and taking a screenshot.
  5. Bug frequency - How often does the issue occur? - Since i started to (try) to play this game, 1 week ago
  6. Logs + screenshots
  • If your bug report contains something about vehicle physics or construction mode, then it's necessary to attach the configuration of the vehicle (use the /designsave command to save your build to attach)
  • Also it would be nice to mention the time (your local), when you've encountered the bug.

 


 

Crossout.jpg

Edited by Mupp3t
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Please reform your report

 

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Posted (edited)

there ya go, i understand it has to be in the proper template.. though, this isnt a normal bug i'd say

Edited by Mupp3t
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Posted (edited)

Added the "game-log" as i saw the connection issues in it.


--- Date: 2017-06-06 (Tue Jun 2017) +0200 UTC+01:00

13:05:39.774         | //////////////////////////////////////////////////////////////////////////////
13:05:39.774         | //
13:05:39.774         | // Build: Crossout x32 0.5.3.50861 (Jun  2 2017 22:34:05)
13:05:39.774         | // params: -lang ENGLISH -fromlauncher -noautolaunch64bit -nosteam 
13:05:39.774         | //
13:05:39.774         | //////////////////////////////////////////////////////////////////////////////
13:05:39.774         | 
13:05:40.050         | NvApi initialized. Interface version: NVidia Complete Version 1.10. Driver version: 38233. Build branch: r381_00
13:05:40.106         | Use 'NVIDIA GeForce GTX 970' output device, vendor is Nvidia
13:05:40.106         | Try to setup resolution 1920x1080 1920x1080 2
13:05:40.667  WARNING| Can't get default desktop settings. Use current settings
13:05:42.286         | ====== starting level 1: 'levels\mainmenu\mainmenu'  single ======
13:05:43.006         | ====== level started:  'levels\mainmenu\mainmenu' success ======
13:05:44.272         | TargemService: RequestAuth: login '-', auth 'GAIJIN', url 'https://shards.crossout.net/live'
13:05:47.647         | Your token: - (valid), uid 1016345, time offset: -41 ms, e = 0
13:05:48.959         | server mods CVar 'user_disableMission' -> 'Jamboree;Tournament;Tournament2;ClanWar;Ladder'
13:05:48.959         | server mods CVar 'seasonal_firstDay' -> '2017-02-09T00:00:00Z'
13:05:48.959         | server mods CVar 'ladder_firstDay' -> '2017-04-06T00:00:00Z'
13:05:48.959         | server mods CVar 'event_germanCraft' -> '2016-11-14T00:00:00Z'
13:05:48.959         | server mods CVar 'event_germanDrop' -> '2016-11-11T00:00:00Z'
13:05:48.959         | server mods CVar 'user_showRegionOptions' -> '1'
13:05:49.158         | Login Done. uid 1016345, nickName 'Mupp3t', sessionId 2111503806, serverTime 2017-06-06T11:05:49Z
13:05:52.504         | ====== starting level 2: 'levels\mainmenu\hangar'  single ======
13:05:54.820         | CarEditor::Load design for mode '1'. hash d6c6c0e5. total parts 15. callTrace Targem::Game::CarEditor::StartEdit, callDepth 1
13:05:54.844         | ====== level started:  'levels\mainmenu\hangar' success ======
13:05:55.203  WARNING| frame 463 gameGlobals.frameTimeReal is too large (0.321058)
13:05:55.203         |  MainThread 321.04/0.09 1
13:05:55.203         |   FrameUpdate 320.95/0.08 2
13:05:55.203         | !  OnRender 5.26/4.19 1
13:05:55.203         |    WaitRenderFlush 314.28/0.00 1
13:05:55.203         | !   WaitRenderFlush/Loop 314.28/314.12 1
13:05:55.203         |  Render flush thread 26.69/0.00 1
13:05:55.203         |   FlushRenderTask 26.69/0.05 1
13:05:55.203         |    root_of_thread_0 1.05/1.05 2
13:05:55.203         | !  Targem::Rend::EndScene 20.07/20.07 1
13:05:55.203         | !  CPU-GPU synchronization 3.43/3.43 1
13:05:55.203         |    Targem::Rend::FlushMeshRenderer 1.90/0.01 2
13:06:25.505         | GameUi::OnMMQueueInfo: 20 people, 27 avg queue time sec, queueTag: NoobPve, inQueue: true
13:06:27.105         | CL_MatchMaker::ConnectHandler: addr = 5.79.92.177:35010, gsid = 101349563
13:06:27.105         | GameUi::OnMMConnect: 5.79.92.177:35010
13:06:27.105         | Entity Defs hash C0E26F5D. calculated in 0.23 ms
13:06:27.150         | client: start connecting to 5.79.92.177|35010...
13:06:27.150         | GameUi::OnMMQueueInfo: 0 people, 0 avg queue time sec, queueTag: , inQueue: false
13:06:27.160         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1322 bytes )
13:06:27.666         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1322 bytes )
13:06:28.075         | GameUi::OnMMQueueInfo: 0 people, 12 avg queue time sec, queueTag: NoobPve, inQueue: false
13:06:28.171         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1322 bytes )
13:06:28.676         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1322 bytes )
13:06:29.180         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1272 bytes )
13:06:29.687         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1272 bytes )
13:06:30.195         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1272 bytes )
13:06:30.703         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1272 bytes )
13:06:31.213         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1172 bytes )
13:06:31.722         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1172 bytes )
13:06:32.231         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1172 bytes )
13:06:32.741         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1172 bytes )
13:06:33.247         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.177|35010, size 1172 bytes )
13:06:33.772         | client: connection closed. CLIENT_COULD_NOT_CONNECT
13:06:33.772         | Network stats (bytes per second): avg pushed 0, max pushed 0, avg sent 0, max sent 0, avg received 0, max received 0
13:07:14.631         | GameUi::OnMMQueueInfo: 25 people, 3 avg queue time sec, queueTag: NoobPve, inQueue: true
13:07:15.072         | GameUi::OnMMQueueInfo: 26 people, 3 avg queue time sec, queueTag: NoobPve, inQueue: true
13:07:18.975         | CL_MatchMaker::ConnectHandler: addr = 5.79.92.167:35014, gsid = 101351504
13:07:18.975         | GameUi::OnMMConnect: 5.79.92.167:35014
13:07:19.015         | client: start connecting to 5.79.92.167|35014...
13:07:19.016         | GameUi::OnMMQueueInfo: 0 people, 0 avg queue time sec, queueTag: , inQueue: false
13:07:19.025         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1322 bytes )
13:07:19.025         | GameUi::OnMMQueueInfo: 0 people, 34 avg queue time sec, queueTag: NoobPve, inQueue: false
13:07:19.534         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1322 bytes )
13:07:20.044         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1322 bytes )
13:07:20.550         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1322 bytes )
13:07:21.055         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1272 bytes )
13:07:21.555         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1272 bytes )
13:07:22.063         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1272 bytes )
13:07:22.571         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1272 bytes )
13:07:23.081         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1172 bytes )
13:07:23.590         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1172 bytes )
13:07:24.097         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1172 bytes )
13:07:24.604         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1172 bytes )
13:07:25.111         | RakPlug: send OPEN_CONNECTION_REQUEST ( 5.79.92.167|35014, size 1172 bytes )
13:07:25.639         | client: connection closed. CLIENT_COULD_NOT_CONNECT
13:07:25.640         | Network stats (bytes per second): avg pushed 0, max pushed 0, avg sent 0, max sent 0, avg received 0, max received 0
13:07:42.895         | GameApp shutdown
13:07:42.902         | EntityScreenshot::Shutdown(): Size of element queue: 0
13:07:42.902         | EntityScreenshot::Shutdown(): Size of cleanup queue: 0
13:07:42.906         | TSProtoApp: Disconnecting. dr 'client gentle quit'...
13:07:42.906  WARNING| CL_SOContainer: failed to send CL_Unghost to cabin-lw-nl-01/auth_3|SO.EmoUser|1016345:CL_GHOST
13:07:42.906  WARNING| CL_SOContainer: failed to send CL_Unghost to cabin-lw-nl-01/auth_3|SO.FriendList|1016345:CL_GHOST
13:07:42.906  WARNING| CL_SOContainer: failed to send CL_Unghost to cabin-lw-nl-01/auth_3|SO.RichPresence|1016345:CL_GHOST
13:07:42.906  WARNING| CL_SOContainer: failed to send CL_Unghost to cabin-lw-nl-01/auth_3|SO.Achievements|1016345:CL_GHOST
13:07:42.906  WARNING| CL_SOContainer: failed to send CL_Unghost to cabin-lw-nl-01/auth_3|SO.RichPresence|170367:CL_GHOST
13:07:42.942         | [-AI] async    060000B8 00000000 
13:07:42.942         | [R--] timer    02DC0844 02DC0840 
13:07:42.942         | [RA-] tcp      11805B68 118057F8 ProtoTransport::Connect
13:07:42.942         | [RA-] tcp      118056D0 11805360 ProtoTransport::Connect
13:07:42.942         | [-AI] async    060000B8 00000000 
 

Edited by Mupp3t
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