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Couldn't redeem christmas CK due to error on gift window


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I was playing Crossout on my little Huawei laptop over Christmas and I was unable to collect the gift window because the Christmas event banner was constantly overlapping it so i was unable to get my CKs.

I spoke to a GM about it and they said to post about it here. @Skula1975

Is there anything that can be done?

Waitrose

Edited by Waitrose
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On 1/9/2021 at 2:15 AM, Waitrose said:

I was playing Crossout on my little Huawei laptop over Christmas and I was unable to collect the gift window because the Christmas event banner was constantly overlapping it so i was unable to get my CKs.

Hello,

What is the resolution of the game window and what is the screen resolution?

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