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First battle in Winter Mayhem uses obsolete "Rating" points


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Error report
Describe problem and what you saw When trying Winter Mayhem 2021 for first time, if you played the previous Mayhem, the matchmaker uses the old Rating (= LONG wait).
What you expected to see Joining with 0 rating should match me as 0 rating (= normal wait).
Conditions in which error reproduce If you played the previous Mayhem brawl, and you have a high rating, your first time joining the new Winter Mayhem will take a long time, until many others are waiting with the same problem.
Problem details

Extremely long wait time, during populated hours.

1373043405_screenshot-210221-124558(-114

After waiting 18 minutes in matchmaker, my first 2021 Winter Mayhem battle shows my rating "2009":

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After earning 27 rating, I wait a normal amount of time (under 3 minutes) and it shows my rating is "27":

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At the time of this bug, the highest player rating on Leaderboard is "1284":

2020581010_screenshot-210221-144413(-983

This means that in my first 2021 Winter Mayhem, at least 12 players (75% of participants, whose ratings were above 1284) experienced this bug.

Frequency of reproduction Once per player
Time of bug 2021-02-21

 

game.log

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Confirmed, same happend to me .. I wasted 10 minutes waiting in queue with friend (he didn't play previous event), so it tried putting 0 and 2000 rating players into same match ... wasn't gonna happen. I did one solo and then it fixed itself.

#WhenDevsDontPlayTheirOwnGame

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That's over 2 hours before I canceled out! 

Error report
Describe problem and what you saw Gave up after 2 hours waiting to enter event.
What you expected to see Join in less than 2 minutes
Conditions in which error reproduce 124 minutes of waiting before canceling out.
Problem details I was trying to join the Winter Mayhem event, and after over 2 hours of waiting I decided to cancel out.
Frequency of reproduction once
Time of bug  

IMG_4396.thumb.jpg.c05cecb9bc6ec9cdd74e1

IMG_4396.jpg

IMG_4396.jpg

IMG_4396.jpg

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250458649_screenshot-210222-211951(27649Error report
Describe problem and what you saw Overly long waiting time for Mayhem.

As a top ranker for the previous Mayhem and ranker of this one, gunning for first place, this is killing me. I have to wait 10 mins before every single matchmaking. AT LEAST.
What you expected to see Not that long to wait for a single game.
Conditions in which error reproduce EVERY SINGLE TIME
Problem details Overly long waiting times.
Frequency of reproduction always
Time of bug  

 

screenshot-210222-211010(24;5;41).jpg

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Btw, this queue is not running sometime in the night. Started today (saturday 27th around 18:30 cet) until now!

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Error report
Describe problem and what you saw No getting into winter mayhem event despite long queuing
What you expected to see Me getting into the event
Conditions in which error reproduce queuing
Problem details Been trying a queue every day for winter mayhem and still have not got in, tried restricting regions, auto region, and waiting for ages. After 3 days I contacted support and after 5 days they told me to file a bug report here, so I guess I will not be getting any of the event awards this time around? Because it looks like I will not be getting a game. :(
Frequency of reproduction always
Time of bug any

Yeah have been trying for days to no avail, I just wanted some stickers and to play this event because its the one event of the year I enjoy playing :100_100_10:

Mayhem.jpg

mayhem 2.png

Edited by Nuke4Prez
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