Blocked from market on xbox

I just got blocked from using the market on xbox today, so did a clan member. Neither of us have refunded a pack or anything. Did they change something recently that is causing people to get blocked?

Are “blockings” permanent or do they time out? So confused.

They tell me to go to “https://support.gaijin.net/hc/en-us”, but there is no info there. wtf?

Support ticket is what they are pointing you to:

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Thanks!

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