Created account cannot login

downloaded the game, created account, am using correct case sensitive letters keep getting the messege thet are incorrect or i have not registerd my account. i have done all of that still cannoot log in

Check the email address you used when you registered. There may be a “click to confirm” message in there.

Also, is there a chance you accidently typed one of those unprintable characters in your nickname or password?

This may also help…this is the link for customer support:

I have reset everything a few times, on the website it says it’s active and I got the confirmation email. It’s still not working at all

Are you on PC or console? I tried to find your name on the PC version and you’re not listed.