After watching today’s Q&A it is evident we do have a communication problem. I would like to both highlight the problem, and offer a solution.
THE PROBLEM: I understand you cannot respond to every ‘nerf this’ complaint, or other game related problem – especially when the majority will self-heal. However, your current ‘follow the data’ solution alienates some key elements of the gaming public.
Example: Even at its peak, CW represents less than 1% of the gaming populace. However, CW is an important end-game for a subset of dedicated veteran players that provide benefit to the game community. Be it taking newer players into CW, or acting as ‘pillars of the community’ – and with roughly 15K CW matches, I can say as an expert: The community collectively agrees that CW has been all but abandoned for some time. Changes to fix CW would/could be simple – with minimal, if any, effects on the larger gaming public.
Example: Heli’s are required daily challenges now. Most of the players I speak too daily, do heli-patrols, as it’s the most efficient way to do dailies. But few of us enjoy them. We feel forced – this would contrast your data, and is maybe the best example of flaws in a data-based system.
SOLUTION: We put together a community mod/manager (I guess a group to represent each language) who can take in the user issues, condense them, and once a month present them to an open forum (that’s visible to the public) for you to respond too. This way, you can draft responses once, and only once a month – thus providing an outlet for the masses, some semblance of customer service, while creating some great PR as a game that cares/connects with the community.
I have barely missed a day in roughly four years, and have never felt heard/cared for or represented in this community. I would implore you to change that.
