Problème with Market, have no acess,Nothing work

Hello I am writing to you because a friend I am playing with has a problem with the game market, there is no access to it, is it possible that you can help us, it is prestige 10 engineer, so it is assumed to have access to it for a long time please help us! his name is MickthestonerQc on xbox please help us

If you were on PC I would tell you to submit a support ticket here. I’m not sure if that’s how it’s done for xbox though. @Charlie9204_XO Could you help confirm?

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no is on xbox series X!! thanks for you’re support!

Looking on reddit most of them were just saying use the gaijin link above.