Terrible support

Discussion
1

Terrible support!!!

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Last solved problem 17h ago? Well, they’re taking their time there. I’ve been waiting for almost 3 days and still nothing. Until tomorrow and then I’ll delete it.

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The way I see it, it takes at least 2 business days. Meaning, “Monday to Friday.” And then it could take some more. One time, I had a serious issue that was taken care of in 2 days. But what happened with the Radiance Battle Pass (breach of contract, or fraud, etc.), should be a major warning sign to anyone interested in this game. Better stay away and be happy. :slightly_smiling_face:

3

Hello again
As answered in No help - #10, you sent your ticket to the bug report platform instead of the support one. No need to make duplicate threads.

Support link is https://support.gaijin.net/hc/en-us

Have a good week-end
Regards

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