No problem bud, I’ve been in the same situation in the past, I got banned for speaking in my native language with a guy who doesnt speak english,I appeal against it and my ban was removed. I wish you luck with your problemI think you can fix it.
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3.3. The User is obliged to use the language proper to the Game Chat and respective to the language zone in the Game (if any).
Holy sh!t you’re right ,that thing must be new, I’ve never seen this before and I’ve read crossout terms few times in the past. 
But still if you’re in “gen chat” theres no separation to the language even name of the chat says so “general chat” 
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That’s messed up. I’d say more but…politics.
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kind of oxymoron “i did bad” “they banned for nothing”
if you did bad, then why for nothing? They said… “There was a GM and they said to use english in chat only”
So how can you not understand words GM said.
This should be more used in game, since i see a lot of non-EU languages spam on EU servers. And anyway i would guess only English should be used there anyway. But it was also same on NA servers.
…Don’t Use Chat 
First Rule in Russia.
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In terms of communication, most people around the world should know what “nein” means, so although it was against the rules, saying just that single word didn’t interfere with the flow of communication between players in the general chat. Technically speaking, some kind of ban was justified, but given how well-known this word is, it was a wrong decision on the moderator’s part.
They treat the “GM” prefix as a special badge indicating that they’re in a cool club. That’s why they apply to become a moderator. First, they’re just players, like everyone else. But “GM” makes them look cool. And for that kind of people, it also creates an opportunity to powertrip with no consequences.
Even wrongful bans are added to your ban history and can serve as a basis for increasing the duration of some future bans.
No. 
To my knowledge, and if memory serves right, every single of the English chat moderators has broken at least one chat rule, repeatedly. Specifically, the rule forbidding political and religious propaganda - that is, before the rules were changed, to now forbid all political talk. For some 5.5 years, non-propaganda political talk was allowed in the general chat, yet the moderators kept saying “no politics” or “no religion.” A computer game isn’t a place to discuss such topics in a serious manner, or perhaps altogether, but if something isn’t forbidden, it’s implicitly allowed. This year, they got themselves these new rules. Finally, they have a basis to say “no politics.” And it’s great, because moderators need proper tools to do their job. But for helping them amend the rules, they universally hate me, and seem to have blacklisted my videos from the Crossout Show. Really civilized.
Such behavior is an indicator of their attitude to others. A “cool” person doesn’t do that. And would also make the effort of thoroughly reading and understanding the rules, so as not to do harm by accident.
Yeah, that’s about their level. Consider this: what kind of person accepts a job entailing reading the general chat for hours every day? And, reportedly, for free? I mean, there are crazies, trolls, narcissists, misbehaved children from dysfunctional families spewing all kind of garbage, all day. My blacklist has been full for some 2 years now, and I constantly have to juggle the slots around. So I get it that goofing around would be right up their alley. That’s their level.
Of course. For a “nein,” maybe 1 minute, if a moderator really felt like reminding you about the rules. And it’s fine. It’s legal, quite on the strict side, but understandable.
Research found a direct correlation between the IQ and a sense of humor. If someone doesn’t get a very simple joke, it says a lot about them.
Which tells you a lot about the recruitment criteria, and those doing the recruiting. About the general standards for professional integrity at Gaijin (the moderators are Gaijin employees).
They don’t care. In the latest English dev stream, chief developer Alex commented on the new building UI in a tune that made it clear he didn’t care about how we want to build. We’ll get used to whatever he believes the building UI should be. And, as they’ve shown us for years, the same goes for every other aspect of the game. So that’s Targem. Gaijin is a separate entity - to some extent 
. Gaijin employess are even less concerned with harming the game due to negligence to be professional. It’s actually tragic. So much potential being wasted due to obvious mistakes from both the developers and the publisher, and its employees (moderators).
Where is Treeburgers? To me, he was Crossout’s biggest youtuber. Such a powerhouse, with so much energy, charisma. He made a video where he explains why he quit Crossout. I still need to watch it. But, IIRC, it was in late 2019, during a Xmas event for upgrading with known results, that he asked on the old forum for already upgraded items to be usable in that event. Some rank-and-file moderator just replied that they weren’t going to do that. To me, it seemed cold. That kind of dismissive reply to the biggest content creator of the game? Disrespectful. They didn’t care then, and they don’t care now.
I have a YT channel mainly about the Clarinet. I’m Crossout’s top Clarinet pilot, and my videos show innovative ways of using the weapon, especially in countering hovercrafts - which have always been seen as controversial by a large portion of the playerbase. So I have something of value to contribute to the game. I’ve sent in 3 Crossout Show submissions demonstrating top-notch skill with the weapon, and other skillful and fun ways of disposing of hovecrafts. Instead, those doing the selection chose to show how some new player avoided danger mostly by luck. They didn’t want me to help others learn cool ways of fighting hovercrafts just because of their petty grievances against someone who only reminded them about the rules that apply to everyone.
Recently, for Crossout’s 8th birthday, they chose “the best frag video.” I thought, “OK, I have a frag video.” But, predictably, it was ignored, and I’m sure that enough of the moderators knew aobut it. It’s on YouTube, titled “Firewhip: The Road to Valhalla.” It’s a much better frag video than the one that was chosen.
Back in March 2021, I sent a preliminary version of that video to Sipovec, who was in charge of the Garage. Because in one episode the narrator said they were interested in showing a high-PS Clarinet vehicle. So I sent Sipovec that video, explained some things, offered any help with the car. No reaction. And 6 weeks later, in another Garage episode, they showed a high-PS Goliath tank with a Clarinet and a Caucasus. The narrator even said it wasn’t very effective. So why bother? I wanted to help them save time, and better promote the game. No need to show how cool playing Crossout can be. Doesn’t matter how much experience you have, how much you can contribute to helping develop and promote the game, to help it make more money. 
As if they were unable to make the connection between players active in the community making the game grow, and the game making more money. Maybe they don’t see that.
Yes.
I’m guessing an appeal wouldn’t get processed in time. And if you’re sure a ban is wrongful, and an appeal is denied, you can PM Faley016, who should be able to help. He’s a Community Manager, supervising the moderators, or something like that. I have a longer message regarding several instances of breaking the rules, as well as neglect by the moderators, which I’ll be sending to him in the near future. But it takes time to write about these things in an informative enough, yet consise manner. It takes these moderators a few seconds to do one stupid thing, and we have to waste hours analyzing and describing an incident. To treat something so simplistic with such formality, which takes time.
Oh, but they do have those 1- or 2-minute bans available, and have been using them since 2017, if not in Closed Beta as well. It’s just that the moderator really wanted to give you that one full day to think about your transgression.
Of course he would be. diciws has been like that recently (that I know of 
).
And more on the same incident here:
https://forum.crossout.net/t/gm-privilege-in-battles-2/13024
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That thing is already solved I guess , you’re wasting your time bro.
Sadly it’s not.
The ban is fo 2 days but yesterday it showed “the block will be lifted in 1 day” and after th efirst 24h it chanhged to the hours that remain. So this great GM banned me for 2 days for ONE word xD
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Ohh man I feel rly sorry for you, or that GM had a rly bad day or he doesnt like you Anyway you shouldn’t leave it alone. Try that link I sent to you and appeal against your ban. I hope game moderators will help you.
I appealed yesterday
Two times one with a short message and one with the same full text thats here. No answer.
And as Omega said that they had problems too this GM might be just kinda crazy.
what?
what what?
Racist game rules wtf. what is the problem for other languages. why only english. if you open the game for all country open for all languages or close for all country ! do it play only england
Do not discriminate global language!
You are discriminating me who speak multiple language and use english the chosen global language!
albay… global language is here to be global, if game would be only local server, then you can speak your local language.
Unsure why they can’t allow all languages and simply implement an auto-moderating system like pretty much all games have in place. Imagine not having automated moderation of gen chat in 2023…
Theres no straight rule that you have to speak english in general chat, if someone get banned for other language in there ,theres violation ur rights. 
Hello !
If you think a sanction is unjustified, you can appeal with that link : Game rule violations & Appeals against a penalty - Rules - Crossout
Discussing it on a public topic isn’t the way to solve it.
Regards