The Radiance patchnotes state, 2 challenges per day for the entire duration, i.e.:
27 days of the Radiance event * (1300 + 350) = 44550, plus the free 1st level =
45 Radiance levels by the last day, with 550 XP remaining.
The patchnotes guaranteed 45 levels implicitly, and if someone bought a BP assuming theyād be guaranteed at least 2 challenges per day, that statement is a part of a binding legal contract. You can say anything, and if you go back on your word, youāll only damage your reputation, but if what you say or write makes someone give you money, itās something else entirely.
If I tell a neighbor, āYou can park in my driveway for free,ā but then I place a fence or a chain preventing them from parking there, they canāt complain, cause it was free anyway. But if I tell them āAnd if you pay me $30 a week, Iāll also wash your car every day,ā and then I stop washing their car, they have reason to feel scammed.
I do believe that anyone who bought a BP and feels scammed has a valid reason for a refund. Though Gaijing would probably suspend their account. The ToS probably forbid me from recommending to do a refund, so Iām not recommending anyone do a refund. 
But, should one feel inclined to try, it should be as simple as linking the Radiance patchnotes with the refund request through an appropriate Paypal form. And make a screenshot just in case, should Gaijing do a mickey and delete (something in) the Radiance patchnotes (again, Iām not recommending doing a refund, a screenshot would be just in case you want to preserve that part of Crossoutās history ). It stands to reason that, should one want to do a refund, they may first try explaining it in a support ticket to Gaijing that:
- They feel scammed, seeing as the Radiance patchnotes implicitly guaranteed up to 45 levels on the last day, and itās now obvious they wonāt be able to make level 45 on the last day, because itās clearly stated there wonāt be any more challenges, which means 37 is the max.
- Seeing as they wish to cancel the Battle Pass purchase, they donāt need the stuff they received with the BP anymore, and could the support please take all of it back, because theyāll be doing a refund, and they donāt want to create a false impression that theyāre trying to dishonestly profit from a refund by keeping that stuff.
- Should their account get suspended as a result, theyād consider a lawsuit, and probably class action, by communicating with other players in a similar situation, probably on Reddit, including the official Crossout Reddit channel, as well as other social media services, to find the most players they could get, for a nice, big, and very public lawsuit.
Doesnāt matter how immune Gaijing or Tardāem may feel to international lawsuits, sitting behind that big and strong Iron Curtain (while pretending to actually be based in Hungary, also with an office in the Cyprus for tax reasons). The publicity alone would be reason for concern. And, seeing as they do have those offices outside of Russia, that makes them vulnerable to international lawsuits they couldnāt ignore - as they probably would try doing if theyād have stayed based in Russia. Both Gaijing and Tardāem should be subject to Hungarian law simply due to having offices there, especially that those offices pretend to be their main centers of activity.
Ultimately, ask yourself this question: do you feel being bullied by Gaijing or Tardāem by them going back on their implicit promise of 45 levels by the end of the Radiance event? Are you going to stand up to bullies, or do you want that Omamori so badly you prefer to pay a little extra to get it? And again, Iām not recommending you do a refund of the Radiance BP . Itās up to you to decide if youāre a person or whatever Gaijing/Tardāem consider you to be.
Iām focusing on Gaijing in this comment, because I assume it was the publisherās decision to turn Radiance into a scam. Some of the developers have intimated, in at least one live stream before an update, that they have far less control over the game than theyād want. But then why would the developers lie to us on so many occasions over the years? Is that part of their contract? Also, who really owns Crossout? Is Tardāem only a front for a roster of easily replaceable developers, who are actually employed by Gaijing, but itās supposed to be a secret? As weāve found out from various sources, a number of developers were replaced some months or years ago, to the point of calling it a new development team, at least in a recent Q&A that Goth Princess Yuri did. And which I still need to post here.
BTW, itās funny how they didnāt even try to avoid legal trouble by giving us 2 challenges a day with ANY amounts of XP rewards, even 1 XP per challenge. The couldāve done 2 x 300 XP per day and call those ābonus challengesā for anyone that missed some, in case they donāt actually stack (I wouldnāt know, as I did each of them before the daily refresh).
